In working with AppSense support on an application issue, they directed that I create a new personalization group that effectively disables EM personalization (application/desktop settings/customizations) for whomever/whatever is a member of it.
First, create a Personalization Group and move it to the top of list so it has the highest priority.
Second, uncheck all the check boxes under the Settings tab.
Finally, remove any applications or groups under the Whitelist tab.
Now when you add a user account to the membership rules for this Personalization Group, the user will not get any application or desktop settings. This is an ideal way to test whether your Personalization settings are causing an issue without stepping up a whole different database for testing.
We recently consulted with AppSense on an unrelated issue and discussed this personalization group that disables personalization. It was recommended that we use a condition to prevent any chance of a user/computer falling into it accidentally. So, we used an AD Group that we can drop users or servers into as needed and applied it as a condition to this Personalization Group. This is considered best practice by AppSense as the Default Users group should be the only one that has no conditions set.