Article: CTX113514 – How to Determine the Version of the Installed EdgeSight Agent

While researching an EdgeSight agent install issue I came across this great CTX article. I would bookmark this page for future reference.

CTX113514 – How to Determine the Version of the Installed EdgeSight Agent – Citrix Knowledge Center.

How to Determine the Version of the Installed EdgeSight Agent

Document ID: CTX113514   /   Created On: Jun 26, 2007   /   Updated On: May 4, 2011

Summary

This document describes how to determine the version of the installed EdgeSight Agent and where to find the EdgeSight Agent software.

Background

Below are the EdgeSight Agent versions as of May 2011.

(Alain's note: see original CTX article for full table)
Version Status Release Component Availability Where to find SA Burn-in
5.3.4136.3 Current 5.3 Hotfix 4 Agent for XenApp6 (x64), ES530XA6AgentWX64003 2011-05-02 CTX129053 – Hotfix ES530XA6AgentWX64004 (Version 5.3.4136.3) – For Citrix EdgeSight 5.3 XenApp6 Agent x64 2009-09-18
5.3.4136.3 Current 5.3 Hotfix 4 Agent for XenApp (x64), ES530XAAgentWX64003 2011-05-02 CTX129029 – Hotfix ES530XAAgentWX64004 (Version 5.3.4136.3) – For Citrix EdgeSight 5.3 XenApp Agent x64 2009-09-18
5.3.4136.3 Current 5.3 Hotfix 4 Agent for XenApp (x86), ES530XAAgentWX86003 2011-05-02 CTX129028 – Hotfix ES530XAAgentWX86004 (Version 5.3.4136.3) – For Citrix EdgeSight 5.3 XenApp Agent x86 2009-09-18
5.3.4135.6 Current 5.3 Hotfix 3 Agent for VDA (x64), EDGESIGHTVDAAGENTX64.msi 2011-03-09 CTX128095 – Hotfix ES530VDAAgentWX64002 (Version 5.3.4135) – For Citrix EdgeSight 5.3 Virtual Desktop Agent x64 2009-09-18
5.3.4135.6 Current 5.3 Hotfix 3 Agent for VDA (x86), EDGESIGHTVDAAGENT.msi 2011-03-09 CTX128094 – Hotfix ES530VDAAgentWX86002 (Version 5.3.4135) – For Citrix EdgeSight 5.3 Virtual Desktop Agent x86 2009-09-18
5.3.4132.0 Current 5.3 Hotfix 1 Agent for EndPoints (x64), ES530EPAgentWX64001 2010-08-26 CTX126259 – Hotfix ES530EPAgentWX64001 (Version 5.3.4132) – For Citrix EdgeSight 5.3 Endpoint Agent x64 2009-09-18
5.3.4132.0 Current 5.3 Hotfix 1 Agent for EndPoints (x86), ES530EPAgentW86001 2010-08-26 CTX126258 – Hotfix ES530EPAgentWX86001 (Version 5.3.4132) – For Citrix EdgeSight 5.3 Endpoint Agent x86 2009-09-18
5.2.3012.0 5.2 sp1 ALL 2009-10-23 Citrix.com 2009-09-18
5.2.2183.0 5.2 ALL 2009-09-21 Citrix.com 2009-09-18
Version Status Release Component Availability Where to find SA Burn-in
5.3.4135.4 Superseded 5.3 Hotfix 3 Agent for XenApp6 (x64), ES530XA6AgentWX64003 2011-01-21 CTX127387 – Hotfix ES530XA6AgentWX64003 (Version 5.3.4135.4) – For Citrix EdgeSight 5.3 XenApp6 Agent x64 2009-09-18
5.3.4135.4 Superseded 5.3 Hotfix 3 Agent for XenApp (x64), ES530XAAgentWX64003 2011-01-18 CTX127386 – Hotfix ES530XAAgentWX64003 (Version 5.3.4135.4) – For Citrix EdgeSight 5.3 XenApp Agent x64 2009-09-18
5.3.4135.4 Superseded 5.3 Hotfix 3 Agent for XenApp (x86), ES530XAAgentWX86003 2011-01-18 CTX127385 – Hotfix ES530XAAgentWX86003 (Version 5.3.4135.4) – For Citrix EdgeSight 5.3 XenApp Agent x86 2009-09-18
5.3.4134.3 Superseded 5.3 Hotfix 2 Agent for XenApp6 (x64), ES530XA6AgentWX64002 2010-11-05 CTX126912 – Hotfix ES530XA6AgentWX64002 (Version 5.3.4134) – For Citrix EdgeSight 5.3 XenApp6 Agent x64 2009-09-18
5.3.4134.3 Superseded 5.3 Hotfix 2 Agent for XenApp (x64), ES530XAAgentWX64002 2010-11-05 CTX126911 – Hotfix ES530XAAgentWX64002 (Version 5.3.4134) – For Citrix EdgeSight 5.3 XenApp Agent x64 2009-09-18
5.3.4134.3 Superseded 5.3 Hotfix 2 Agent for XenApp (x86), ES530XAAgentWX86002 2010-11-05 CTX126910 – Hotfix ES530XAAgentWX86002 (Version 5.3.4134) – For Citrix EdgeSight 5.3 XenApp Agent x86 2009-09-18
5.3.4132.3 Superseded 5.3 Hotfix 1 Agent for XenApp6 (x64), ES530XA6AgentWX64001 2010-08-06 CTX125868 – Hotfix ES530XA6AgentWX64001 (Version 5.3.4132) – For Citrix EdgeSight 5.3 XenApp6 Agent x64 2009-09-18
5.3.4132.3 Superseded 5.3 Hotfix 1 Agent for XenApp (x64), ES530XAAgentWX64001 2010-07-29 CTX125867 – Hotfix ES530XAAgentWX64001 (Version 5.3.4132) – For Citrix EdgeSight 5.3 XenApp Agent x64 2009-09-18
5.3.4132.3 Superseded 5.3 Hotfix 1 Agent for XenApp (x86), ES530XAAgentWX86001 2010-07-29 CTX125866 – Hotfix ES530XAAgentWX86001 (Version 5.3.4132) – For Citrix EdgeSight 5.3 XenApp Agent x86 2009-09-18
5.3.4109.0 Superseded 5.3 Agent for XenApp (x64), EDGESIGHTXAAGENTX64.msi 2010-04-20 Citrix.com 2009-09-18
5.3.4109.0 Superseded 5.3 Agent for XenApp (x86), EDGESIGHTXAAGENT.msi 2010-04-20 Citrix.com 2009-09-18
5.3.4101.0 Superseded 5.3 Agent for VDA (x64), EDGESIGHTVDAAGENTX64.msi 2010-04-20 Citrix.com 2009-09-18
5.3.4101.0 Superseded 5.3 Agent for VDA (x86), EDGESIGHTVDAAGENT.msi 2010-04-20 Citrix.com 2009-09-18
5.3.4101.0 Superseded 5.3 Agent for EndPoints (x64), EDGESIGHTEPAGENTX64.msi 2010-04-20 Citrix.com 2009-09-18
5.3.4101.0 Superseded 5.3 Agent for EndPoints (x86), EDGESIGHTEPAGENT.msi 2010-04-20 Citrix.com 2009-09-18
5.3.4101.0 Superseded 5.3 Agent for XenApp6 (x64), EDGESIGHTXA6AGENTX64.msi 2010-03-11 Citrix.com 2009-09-18

The RTM release and service packs are downloaded from Citrix.com. It is not necessary to install the RTM release prior to installation of the Hotfix.

About EdgeSight Hotfix

• The Hotfix is downloaded from the public Knowledge Center site, using the designated CTX article.

• Each specific component is downloadable from a separate individual CTX article.

• Each EdgeSight 5.3 Hotfix is a full installation (can run as new installation or upgrade installation; does not require previous EdgeSight 5.3 versions).

• To subscribe to a Hotfix, the subscriber selects a method under Resources (such as “Add to your hotfix alerts” for email notification) after choosing the product line (such as http://support.citrix.com/product/es/xav5.3/ for EdgeSight for XenApp/XenApp 6; http://support.citrix.com/product/es/epv5.3/ for EdgeSight for EP/VDA).

• Currently EdgeSight Hotfix is distributed in the form of a MSI installer.

Procedure to determine the agent version

Method 1

  • Using the EdgeSight web console, navigate to the Configure (tab) > Company Configuration > Device Management > Devices.
  • From the Show: drop-down menu, select EdgeSight Version/Functionality.
  • The Device name is shown with the corresponding EdgeSight Version.

EdgeSight 5.3 server showing a sample set of device agent versions:

Method 2

  • EdgeSight agents log the version number upon startup. This information can be viewed in the SYS_EVENT_TXT.txt file on the EdgeSight Agent device
  • Upon startup, the first line that it writes to this log file contains the EdgeSight core version.
  • The SYS_EVENT_TXT.txt log file can be found as follows:
    %allusersprofile%\Application Data\Citrix\System Monitoring\Data\

Sample text:

2010-04-21 10:57:52 Core     Service     —– Starting Agent on <someMachineName> version 5.3.4109.0 —–Old Versions (EOL reached)

Release Version Component Availability SA Burn-in
5.1.1 5.3.4109.0 ALL 2010-03-02 2009-08-27
4.5 sp5 4.5.3304 ALL 2010-08-25

Old Versions Memo: The agent is a multi-product architecture with a core component and an extension component. The only extension component available is EdgeSight so this is more commonly referred to as simply the EdgeSight version. Because of these two components, you might see two different version numbers reported by the EdgeSight Agent.

Release version Agent version Core if different
5.1.1 5.1.1110.0
5.1* 5.1.1104.0
5.0 SP2* 5.0.622.0
5.0 SP1* 5.0.275.0 5.0.236.0
5.0.1* 5.0.269.1 5.0.233.0
4.5 sp5 4.5.3304
4.5 sp4* 4.5.3295 4.5.3275
4.5 sp2* 4.5.3281 4.5.3267
4.5 sp1* 4.5.3261 4.5.3253
4.5* 4.5.3244 4.5.3237
4.2 sp3* 4.2.2937 4.2.2896
4.2 sp2* 4.2.2928 4.2.2888
4.2 sp1* 4.2.2922 4.2.2879
4.2* 4.2.2902 4.2.2866

*Note: Some EdgeSight versions (4.5 Service Pack 2 through 5.1) become inoperable beyond March 25, 2010, because of expired digital certificates. These software versions will not function properly after this date. Version 5.1.1 or 5.2 (or later than 5.2) is required to function properly.

More Information

CTX125986 – How to Determine the Version of the Installed EdgeSight Server

Thanks,
Alain
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