AppSense has seen remarkable growth and penetration into a lot of virtualization endeavors across many business and government sectors. Recently, I’ve received requests from readers as to where they can get some AppSense best practice documentation. My former AppSense sales engineer forwarded several documents to me and I found others on the myappsense.com site under the documentation section. I’m providing what I have here, but keep it mind it is out of date and refers to older versions of the software.
- Best Practice / Technical Update Sept 2009 – PowerPoint Presentation
- ENVIRONMENT MANAGER – PERSONALIZATION SERVER Best Practice Guide (version 8.0. x .0)
- AppSense Environment Manager User Personalization Performance & Scalability (version 8.0.732)
- AppSense Management Suite Architecture and Installation Guide
- Best Practices for Personalization – (AppSense Help File)
- Best Practices for Configuration – (AppSense Help File)
- Environment Manager Troubleshooting and Debugging
I encourage you to reach out to your AppSense sales engineer as they provide this kind of documentation to you. Also visit the following sites for more information:
- AppSense Blogs – Updated daily by Marketing, pre sales, support, product managers
- AppSense Consultant – Jon Wallace (MVP)
- AppSense unofficial forums
In working with AppSense support on an application issue, they directed that I create a new personalization group that effectively disables EM personalization (application/desktop settings/customizations) for whomever/whatever is a member of it.
First, create a Personalization Group and move it to the top of list so it has the highest priority.
Second, uncheck all the check boxes under the Settings tab.
Finally, remove any applications or groups under the Whitelist tab.
Now when you add a user account to the membership rules for this Personalization Group, the user will not get any application or desktop settings. This is an ideal way to test whether your Personalization settings are causing an issue without stepping up a whole different database for testing.
We recently consulted with AppSense on an unrelated issue and discussed this personalization group that disables personalization. It was recommended that we use a condition to prevent any chance of a user/computer falling into it accidentally. So, we used an AD Group that we can drop users or servers into as needed and applied it as a condition to this Personalization Group. This is considered best practice by AppSense as the Default Users group should be the only one that has no conditions set.
When you use AppSense Environment Manager you will notice a splash screen that displays on logoff with the following text:
Environment Manager actions in progress. Please wait while logoff completes..
To remove this text, you open the Environment Manager Console and load your current EM configuration.
Click on the Lockdown Tab
Click on the Blocked Message Library Tab
Delete the Message column and it will no longer display.